Top FAQs
Yes! Our trips are guaranteed to run once they have one fully paid participant, unless otherwise noted in the trip details.
All expeditions include professional guides, accommodations, most meals, ground transportation, and activities specified in the itinerary. Airfare and personal expenses are not included.
We offer flexible cancellation options including trip transfers and partial refunds based on notice period. See our complete Booking Conditions for details.
Groups and Leaders
Group sizes typically range from 8-16 participants to ensure personalized attention while maintaining a good group dynamic.
All our guides are certified wilderness first responders with extensive regional knowledge and minimum 5 years of guiding experience.
Rooming & Activities
Single rooms are available for an additional fee. Solo travelers can opt to be matched with a same-gender roommate at no extra cost.
We offer trips ranging from Light (easy walking) to Challenging (high-altitude trekking). Each itinerary clearly indicates its difficulty level.
Health & Safety
Requirements vary by destination. We provide detailed health recommendations for each expedition 90 days prior to departure.
We maintain 24/7 emergency contacts, carry satellite communication devices, and all guides are trained in wilderness first aid.
Family Trips
Our family adventures welcome children aged 8 and above. Some trips may have higher minimum ages based on activities.
Yes! Children under 12 receive a 15% discount when sharing a room with adults.
Our family trips include child-friendly activities like wildlife tracking, treasure hunts, and interactive cultural experiences.
All travelers, including children, need valid passports. Some destinations require additional documentation for minors - we'll provide specific requirements after booking.
We balance structured activities with ample free time for family relaxation. Typically 2-3 hours of downtime each afternoon.
General Info
Yes, we can accommodate most dietary needs with advance notice. Please inform us at least 60 days before departure.
We follow Leave No Trace principles, offset our carbon emissions, and contribute to conservation efforts in our destinations.
Popular expeditions often sell out 6-9 months in advance. We recommend booking at least 4 months prior for best availability.
Still have questions?
Our expedition specialists are available to help plan your adventure.
Contact Us